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Businiess name:
Finishing Touch Spa
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Review by:
citysearch c.
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Review content:
I hate to right a bad review on a place I've been going to for so many years, and I've never written a bad review on any local business but tonight's experience was horrible.
I arrived for my 7:00 appointment and the woman at the front desk told me to go wait in the back. Twenty minutes later I went up front to check with her on if anybody was available to see me. She said the woman who was scheduled to do my brow wax was still in her previous appointment. She looked around in a rather panicked fashion until a woman arrived from the salon area, she explained that she didn't know what to do and the woman (didn't catch a name) said that she would do my brow wax even though she was obviously done with work and on her way out the door. I felt bad for inconveniencing her and apologized, and she was kind about it and said it would be fine. I was a little apprehensive about having someone who was already checked out for the day rush through my appointment, but I had to leave town the next day and couldn't reschedule for several weeks so I went for it. The table she had me lie down on was sticky and i was peeling wax off my hands for thirty minutes after the appointment. (I was also picking it out of my hair for a while after... not quite sure how that happened.) After my appointment I just wanted to get out of there so I payed and left, and when i looked in the mirror i noticed that not only had she not followed the natural line of my brows, (they've never been this shape before, in fact, they lack any shape at all, they're just straight across) but they were un-even lengths, the left was relatively normal but she waxed off the whole back end of the right one so that it was just the fat part on top with no tail end. I'm not sure whether to pluck the left one to make it look even or wear my hair over my face on the right side to try to hide it. It's by FAR the worst eyebrow wax i've ever had. I can't believe I payed to look deformed for the next month.
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