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Businiess name:
Ago Restaurant
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Review by:
citysearch c.
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Review content:
I absolutely do not recommend this restaraunt. I made reservations for 14 people on a friday night for my wife's birthday, and I was told that it's too many people to have individual orders, that instead it will be "family style" and that I will be explained the details of this when we get there. To me, family style means you order a bunch of courses and everyone shares. Oh contrare. No one explained to me what it meant or how much it would cost. They said something about having caprese, calamari, pasta, steak and fish. I told the waiter that we probably wouldn't want steak and fish, next thing I know they start bringing the food. We never even saw the menu. Of course we had a couple of vegetarians, one person with extensive food allergies, and had to notify the waiters who never asked. At the end of the night they stuck us with a $1400 bill with a high tip. It would have been nice to know what we were getting into from the getgo. The worst part, however, is that they overcharged my credit card and I had to go through the math with them twice! as they overcharged it AGAIN, then FINALLY got it right the third time after I got upset. When I told the manager, he basically didn't care and said that most of the food was eaten so it's worth the price. Now my credit card company is calling me because they never cancelled the first two charges and are essentially charging my card three times the price. Now I have to get back in touch with this restaraunt to ask them to cancel the original charges. I've never seen such poor, disgraceful, horrible treatment of customers in my life and I will NEVER go back to this establishment.
Pros: Good Food
Cons: Rip off, terrible service, overcrowded, don't know how to run a business
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