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Businiess name:
Ron Tonkin Hyundai
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Review by:
citysearch c.
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Review content:
Some of these reviews make Ron Tonkin Hyundai seem like Disneyland.... Almost like an employee wrote them.... Oh well.... Here's my experience, just the facts - When we began negotiations the price of the car was $41,000+ dollars on your first proposal. Come to find out and see with my own eyes the car was listed on Craigslist at $35,999 (not sure if it's legal to advertise something then try to seel it for more to an unknowning customer) two days later. On the third proposal I said 'yes' after the salesman returned from a visit with the sales manager and he indicated Ron Tonkin would pay for my requested bluetooth. He said, 'Do we have a deal?' I said, 'yes' and we shook hands. Only to find out after I came back from dinner that I was paying the $300, their cost as per our conversation, for the bluetooth. I was willing to look past this as I need a vehicle pronto and it was getting late!!! Then when I went in to sign the papers with financing I noticed the mileage on the vehicle was roughly listed at 1400 miles more than the proposal sheets had indicated (proposal sheet - 3300, actual - 4700). Financing and I had a quick discussion about this. Again I could have walked, but decided the need for a car outweighed the 1400 miles. Somehow after all three proposals had gone back and forth we endeed on the $35,999 listed on Craigslist!!! Somehow I believe they would have been just fine selling me the car for the $41,000+ had I said yes to the first offer. - While Getting my paper work together at home for my files I noticed 'custom wheels'($2500) listed in the price of the car on the Ron Tonkin sticker in which Ron Tonkin placed on the car. This was included in the price of the first offer presented to me at $41,000+. As far as I'm concerned it's part of the package for the car. I view the sticker indicating what comes with the car to be a receipt and I trust it is exactly what I am getting. On my end I was very clear, very honest, and up front about the transmission going out in the Volvo I traded-in. I have made the decision to contact the Better Business Bureau and give my opinion of Ron Tonkin Hyundai, with the facts as presented. I will also be contacting the DOJ for the state of Oregon to see if it is legal to sell a car or try to sell a car for more than you have it advertised for. Also, I will find out if what's listed on the car is legally required to actually come with the car. Should be interesting! Lastly, I will be writing a letter to the Ron Tonkin head office and we will see what they think. At this point I don't really think there is anything Ron Tonkin can do to make me feel better. The fact that I need to take time to properly deal with this is a bigger issue than the $2500 I was charged for the 'custom wheel'. Again.... I never received 'custom wheels', just the $2500 bill. I like the car and I am a pretty easy going guy. I just feel Ron Tonkin took advantage and was not as upfront with me as I was about my trade in vehicle. We will see what others think as well..... Have a good day!!!
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