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Businiess name:
Lake Serene Clinic
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Review by:
citysearch c.
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Review content:
I visited Lake Serene Clinic for what I thought was a bacterial infection. The practitioner that I saw (who looked all of 21 and GIGGLED NERVOUSLY throughout the visit) "confirmed" that I had a bacterial infection.
She also insisted throughout the visit that I should have a pregnancy test even though I have an IUD and declined the test. (More on this to come.)
She then proceeded to prescribe to me what turned out to be an anti-inflammatory medication NOT an antibiotic, which baffled not just me but the pharmacist.
As if this all weren't bad enough I received a phone call a few days later to inform me that the practitioner had "made a mistake" and in fact there was no infection.
If THAT WEREN'T BAD ENOUGH I received a bill for $1.50 for a pregnancy test about a month later. When I called about this I was told that the practitioner had written on my chart that I'd complained of nauseau (nope), backpain (nope) and missed period (definitely not!), which was why she'd insisted on giving me the test and that I'd agreed to it.
AS IF THAT WEREN'T ENOUGH their billing specialist told me that $1.50 isn't that much and should just pay it anyway. When I pushed to speak to a supervisor she hung up on me.
AVOID THIS PLACE LIKE THE PLAGUE!
Cons: Slow, innacurate, horrible bedside manner, rude staff
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