Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Lisa's Safari Salon & Spa
|
|
Review by:
citysearch c.
|
|
Review content:
Background: My wife and I recently moved to Cookeville and it would be an hour drive for her to go to her previous stylist. Lisa’s salon was recommended to her through a friend at the gym and since my wife is quite particular about her hair, she trusted the positive words about the salon and made an appointment
The Haircut: Her appointment was on a Saturday with the only stylist working that day. The haircut was interrupted several times for the stylist (let’s call her C.G.) to fix her cell phone so her grandchild could play games on it, not the most professional behavior. After the hour and twenty minute appointment, my wife arrived home frustrated and with her hair pulled back because “it looks weird”.
The Problem: She was unable to tell how her hair was cut at the salon due to the way the hair was styled, but the salon is aptly named “Safari Salon” because my wife’s hair indeed looks as though it was cut by a poorly trained Orangutan with a tremor. While she asked for “layers” you can clearly see that there is hair of different lengths all over with complete disregard for order or symmetry; needless to say, she was quite upset and has to pull her hair back for work until she gets it fixed.
The Altercation: Since my wife works 40 hours a week and I am on summer break for medical school, my wife asked me to stop by Lisa’s Safari Salon and speak with the owner and C.G. about the substandard quality of work and unprofessional behavior exhibited at “The Safari” and ask for a refund. After waiting 25 minutes to speak with Lisa, she told me to “make it quick, ‘cause I’m busy”. I explained the problem and was told to wait for C.G. to come back for her break. Upon her return, I politely asked C.G. to speak with her regarding a past appointment and explained the problem (complete with pictures of her hair after being styled). I was met with a loud, defensive, and hostile response from C.G. and Lisa regarding the quality of the work and the professionalism exhibited during the appointment. Further, I was told “a good haircut takes 45 minutes”, so I suppose a bad haircut takes longer. After Lisa suggested the haircut lasted less than the hour and twenty minutes and insinuated my wife used the extra time to cheat on me, I questioned her professionalism and calmly explained that all I wanted is a refund and I was not there to cause trouble. Lisa then told me sternly “get your money and get out” while pointing to the door.
While we did receive a refund for the botched haircut, I was met with unwarranted hostility from two argumentative and unprofessional women when there was no need for any altercation to take place. I am holding this business responsible for the actions of its owner and employee and just want others to know what to expect if you are not pleased with the service at Lisa’s Safari
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|