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Businiess name:
North Point Ford Lincoln Merc
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Review by:
citysearch c.
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Review content:
I TEST DROVE A USED FORD FREESTYLE FROM GWATNEY AND THE A/C WAS NOT WORKING SO THE DEALERSHIP SAID THEY WOULD HAVE IT FIXED BEFORE I BOUGHT IT AND IT WOULD HAVE A 12 MONTH 12,OOO WARRANTY ON THE A/C AFTER THAT THEY TOOK IT TO NORTH POINT FORD AND NORTH POINT FORD SAID THEY RAN A CHECK OF THE WHOLE A/C SYSTEM AND THE COMPRESSOR WAS BAD SO THEY REPLACED IT FILLED IT FULL OF FREON AND CHARGED GWANTEY A VERY LARGE SUM! AND THEN I BOUGT THE CAR WELL GUESS WHAT HAPPENED 1 WEEK LATER THE A/C QUIT WORKING SO GWANTEY SAID TO TAKE IT BACK TO FORD SO I DID AND NORTH POINT TOOK A DAY AND A HALF AND THEN CALLED AND SAID IT DOES NOT HAPPEN OFEN THE THAT THE NEW COMPRESSOR WAS BAD AND WOULD HAVE TO BE REPLACED (THIS WAS UNDER WARRANTY) THEN THE NEXT DAY THEY CALLED AND SAID OH BY THE WHY THE CONDENSOR IS BAD AND THIS IS WHAT MESSED UP THE COMPRESSOR BUT THAT THEY COULD PROBLEY SLIP IT PAST FORD AND REPLACE THE COMPRESSOR UNDER THE WARRANTY BUT THAT IT WOULD BE $600.00 THE REPLACE THE CONDENSOR THIS IS CRAP THEY SHOULD HAVE CHECK THE WHOLE SYSTEM BEFORE THEY REPLACE THE COMPRESSOR THEY CAN SAY WHAT THEY WANT TO BUT THERE IS NO WAY THAT 5 DAY LATER THE CONDENSOR WENT BAD THEY NEVER CHECKED IT TO BEGIN WITH WHICH WOULD MEAN THEY ARE STUPID AND DO NOT KNOW WHAT THEY ARE DOING ARE DID THEY THEY KNOW IT WAS BAD AND THAT I WOULD HAVE TO COME BACK AND HAVE IT REPAIRED WHICH WOULD MEAN THEY A CROOKS I THINK THEY ARE JUST STUPID BECAUSE TWO TIMES THEY PUT IN A COMPRESSOR WITHOUT FIST CHECKING OUT THE WHOLE SYSTEM EITHER WHY I AM SCREWED!!! AND GWATNEY FEELS SCREWED TO AND SAID THEY WOULD NEVER USE THEM AGAIN!!
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