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Businiess name:
Roto-Rooter Plumbing & Drain Service
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Review by:
citysearch c.
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Review content:
The Roto-Rooter Plumbers are the absolute bomb!!! I couldn't see us getting through this absurd costly situation without them...
We had a clogged up sink - totally clogged - 30 years of fat... practically cement! The clean out valve also just happened to be inside the house... total horror! Thanks to the creativity and innovative ideas of Hidajet and his colleagues, Jim and Gregg these guys actually were able to save the day by unclogging the lines and saving us about $3,000.-
It all started when the flow of water in the kitchen came to a complete halt and was just backing up. The first plumber who came - Monday night - worked diligently for 2 hours and said, with great regret, that he couldn't do it... we need a camera man. Hidajet followed up on Tuesday and worked at least 5 hours trying all kinds of ways to resolve the fat issue, but to no avail. Unable to leave us stranded, he called in his camera man, Jim and they tried to reach the clogg from the main line - with camera and jet. This too didn't work because they couldn't figure out where the tie in to the main was...
Totally frustrated and disappointed that we were still without a KITCHEN, they brainstormed possible options. Hidajet came up with a possibility - run a pipeline from the clean out in the kitchen to the outdoors and see if the jet could break it up from there. Wednesday, Jim and Gregg showed up to put the plan into action, Hidajet couldn't help but stop by after work to see how things were going... Needless to say, our home - with 2 - 3 Roto - Rooter trucks in front of it for 3 days in a row became quite an attraction for the whole neighborhood! These guys made it happen without tunneling under the house to lay a new line from the kitchen to the main... boy were we extatic!!! So, if YOU should ever need a plumber in Houston - don't even think of anyone else - Call Roto-Rooter, these guys are creative, polite, and they KNOW their business!
Thanks guys, I really do appreciate having my kitchen back in service!
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