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Businiess name:
The Restaurant at The Standard Hotel
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Review by:
citysearch c.
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Review content:
We got into the hotel at 11:30pm and, although we valeted our car with the hotel and they checked us off their list, we were told to wait in line behind the velvet rope for permission to enter from the doorman. $225 a night should get us welcomed with open arms, not told to wait with customers for the lounge.
When we got to our room, it was nothing like we expected. The pictures and descriptions online made the rooms seem minimalist but nicely done and funky. Instead, it was worse than the Hotel Ibis in Europe (that costs about $60/night). Ikea would have furnished it better. The bed was uncomfortable and unforgiving. It was maybe 50 degrees outside, but stuffy and warm inside the room. The fan (or blower) blew only hot air, which we didn't realize until we woke up drenched in sweat. I woke up at 4am and went to open the window to get some cool air in. Unfortunately, the window opened wide onto the roof (common to many rooms) without any kind of security or even a screen. I didn't feel comfortable/safe leaving it open while we slept, so I had to stay up and stand guard until the room cooled down and I could shut and lock the window. 3 hours of sleep is not a reasonable outcome of a $225/night hotel.
If we hadn't gotten in at 11:30, we would have refused to even stay there one night. As it was, we got to our room and immediately went online to find another hotel for the rest of our stay. I have heard wonderful things about the Standard Downtown, its too bad that all the money spent on the Standard Hollywood was spent on the lounge and lobby downstairs and not on the customers that should define a *hotel.*
With a reputation such as the Standard's, I would hope to have more attention to detail and guests. I hope for future guests' sake that there is a redesign/refurbishment planned or a more honest articulation of the hotel expressing the difference between minimalism and the lack of attention to design, comfort, hospitality, and style.
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