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Businiess name:
Shelly Bmw Parts Dept
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Review by:
citysearch c.
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Review content:
I've been coming here for years! I have gone to Shelly for all of my beemers over the years. This review is actually for the service, but just realized that I never rated any of the purchases. My most recent purchase was a 535i that literally required 30 mins of my time at the dealer, yes I got a car in THIRTY MINUTES. I did most of the leg work online exchanging emails with the internet sales manager, Yi-Wen. He was great! I told him where I wanted to be, he came back and pretty much said you're smokin' crack... I then came up a notch, and he accepted. Five total emails and we were done! I picked up the vehicle that same day and was off... that's how we do it! He took care of my lease turn in on the older beemer and I was off. Service: Great! I wouldn't take my business anywhere else, covered by warranty or service pkg or not! I've worked with Vicki, Sochilt, and others. Never had a bad service manager. They ALWAYS give me a BMW loaner. I find myself looking for reasons to take the car in, even if there's a tiny little noise. And they're always kind and considerate.
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