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Businiess name:
Annapolis Best Garage Door Repair
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Review by:
citysearch c.
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Review content:
This is not a reliable, honest, or trustworthy moving company. The chaos began with a call ten minutes after the men were supposed to have arrived stating they would be late but with no explanation of why.
50 minutes after the appointment time they finally arrived and began the scam of a $75 fee that was never discussed. After calling and disputing, the fee was dropped but the moving men were, needless to say, not happy and took this out on my furniture and sanity.
I watched as my mattress box was dragged across the outside pavement. 3 moving men couldn't pick up a mattress box? The men took frequent breaks to smoke & converse on their cell phones. While I'm paying by the hour, eh, not professional.
Once we got to my new home, they refused to unload my furniture until I paid the estimated amount. It wasn't going to take as long as the estimate, a whole hour less! They demanded $85 more than what they worked. What a scam.
My new home got a hole in the wall from a piece of my furniture being banged into it. My kitchen table was broken to the point of needing a new piece of wood to make it functional again. I'll probably just have to buy a whole new table.
So I call the number to complain, guess what? They don't want to hear about what horrible people they have working for them! They either don't pick up the phone or hang up on me once I start explaining the situation. Worst customer service I have ever experienced.
If you read the 5 star reviews listed previously you'll notice how they were all posted on the same date...hmm, highly suspicious.
Do not use this moving company unless you enjoy being scammed, like to patch holes in your walls, love to have your furniture treated like trash, or wish to experience the lack of humanity in people.
There are people who cause chaos to anyone they can, just because they can. Annapolis Best (yeah right) Moving Company is the epitome of terribleness.
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