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Businiess name:
Knochelmann Service Experts
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Review by:
citysearch c.
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Review content:
I hired TMAAT to help load furniture for 2 hrs from my apartment to a moving truck that I rented. Here is what went wrong: The men called 4 hrs before they were supposed to arrive to tell me they were on their way. They arrived 40 min later and then spent 15 min parking their moving truck they were'nt supposed to bring. I was then billed for all this time. They ended up moving furniture for only 40 minutes and insisting their time was up. About this time I noticed my purse was missing. I had gone to the ATM earlier that day to get 60 dollars for a tip. The funny thing about this is that about a half an hour before I noticed my purse was missing, I heard the movers carrying furniture in the hall saying, "No, you have sixty bucks!" I should have put two-and-two together, but I was busy scrubbing my kitchen. While I was frantically looking for my purse, the movers didn't bother to help, they just called in the billing information. They didn't care until my fiancee confronted them as they tried to leave and told them we called 911. Immediately they began acting as if they wanted to help us find the purse. This is the same picture they painted for the police. I do believe the movers took my purse, as they were the ONLY people in my apartment. Because of this occurrence, I am out a $400 purse, wallet, all identification, sales vehicle and personal keys, a $200 wallet and many other valuables. Not to mention, the days I missed work visiting various government bureaus to get new IDs, moving all banking accounts, cancelling credit cards and setting up identity fraud alerts. I am now represented by an attorney, as TMAAT refuses to take responsibility. I have since learned that the 2 movers have extensive criminal records. Currently, 1 of them is in jail for felonious assault and the other left the company just after my move. Hmmmmmmm? Today, I learned Two Men and a Truck are willing to settle by offering me a mere $26.00. How would you feel if you were me?
Pros: NONE
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