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Businiess name:
Premier Pools & Spas
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Review by:
citysearch c.
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Review content:
Workmanship way below any standards, few examples: 1) Piping and equipment on the concrete pad installed in all directions, nothing straight or aligned.
2) Sand filter installed reverse inspite of huge words on the filter in spanish and english: INLET, OUTLET.
3) Deck color around swimming pool different from what I asked for.
4) Several nozzles missing in the swimming pool.
5) Other missing hardware here and there e.g, missing washer on chlorine generation, had to install one myself to stop leak.
6) Oh.. and you have to install drainage for overflow yourself (you will hear that later in the process).
Note:They took care of some of the above items but not all of them..
Customer service is non-existent. 3 (three) months ago I reported chlorine generator issue (service codes), broken waterfall switch and vacuum which broke 5-th time in the last year. Called them several times and nothing done so far.
Pros: Good on getting your signature on the contract.
Cons: Poor workmanship and non-existent customer service.
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