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Businiess name:
Paloosh
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Review by:
citysearch c.
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Review content:
Long story short - paid about $400 for 2 pairs of designer jeans. One pair didn't fit right when I got home, so I figured I would exchange them for another size/style. We live 2 hours away from Carmel so we returned a few weeks later (I misplaced the receipt, but had the credit card statement with me) and the manager told me since it was past 7 days there was nothing she could do. ALL I wanted was a smaller size! The tags were all attached - there was nothing wrong with the jeans. They made me feel very degraded and now I am stuck with a pair of $198 jeans I'll be lucky to get $50 on Ebay for them. I asked where their return policy was and there was a credit card sized statement on the counter. They also have a strict no refund policy on anything. Even if you buy it that day, you can't get your money back. My husband and children were with me in the store and people were in line behind me so this really was embarrassing and I felt like she thought I stole them or something. I really felt bad and it ruined the entire day because I couldn't stop thinking about it and how I was treated. This is stupid on their part, because I would have purchased other items while exchanging the jeans, and they would have had another sale. Oh well.
Pros: Great designer brand selection
Cons: Pushy salesclerks, No returns or refunds, POOR manager who doesn't care about customers.
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