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Businiess name:
Essentials Spa
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Review by:
citysearch c.
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Review content:
I began going there to get massages, first it was OVER priced and nothing to write home about! Then I began doing my hair and my blow dry of $25.00 for my long hair moved to $40.00 then to $75.00 with the same stylist for the same blow dry! The owner a young guy named Tom called me and told me if I didn't want to pay $75.00 for my blow dry since my hair was long, I better not come back! I asked if I could get a print out from all my services and the prices I paid and he refused saying he was "advised" by his lawyers NOT to do that. He knew he could face a legal situation. Further few times they had hired friends or family and I had bruises and burns from waxing my legs. I had one good lady that did great waxing there but she she was busy and they would never give her messages. I think their services are terrible, the front desk is RUDE and the owner and his dad don't know what costumer service is in my opinion! I would stay away, drive to the ritz carlton in orlando, its the same price but 100 times better and classier! I would NEVER go back there even if they offered to see me for FREE! They truly SUCK in my opinion!
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