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Businiess name:
Salon Bella Sorella
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Review by:
citysearch c.
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Review content:
I have visited Salon Bella Sorella twice, and I do not believe that I will be going back. My first experience was fine, but the cut was a bit bland. On my second visit, I tried a different stylist. I made my appointment for a Wednesday evening after work. When I called a week in advance to make my appointment, the lady was friendly and helpful. However, she failed to mention that the stylists who work on Wednesday evening prefer to leave before 8 pm, which is closing time. My appointment was at 6. I was running early and called the salon to see if I could come in at 5:30; the traffic was light that day. I was told "yes, that will be better for me."
I was having my hair colored and cut. I was not sure of what I wanted done in coloring because I have only had my hair professionally colored once before. The stylist told me that she had enough time for a partial. I kinda wanted to have a full, but she made me feel uncomfortable and intrusive, so I just agreed to let her do the partial. I left at 7 pm, and I did not understand why she did not have time to do a full color, I mean if someone had informed me that I could not get what I wanted because it would be a conflict for the stylist, I would have never made my appointment on a Wednesday,
If you want to feel welcomed and get what you really want, don't go here. Along with the color bring sub-par, so was the cut. I actually went to another salon to have the cut modernized and trimmed a bit. I mean she didn't even dry cut my hair at all, so it laid flat. I will not say the stylist's name, but I will never go back.
Along with all of this, the price was $10 more than what I was quoted at the beginning. I tip my stylist, and I still tipped 18% even though she over charged me....just an awful experience all the way around!
Cons: Customer Service
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