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Businiess name:
Convict Hill Floor Covering & Design
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Review by:
citysearch c.
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Review content:
I had passed by the Convict Hill shop numerous times, but never had a reason to stop until a recent washing machine incident caused us to be in the market for new flooring. I was surprised by the extensive selection - the store seems small from the outside, but it holds a lot of options! I picked up hardwood samples from three stores and found just what we wanted at Convict Hill - and at the best price. After we placed the order, the materials were delivered quickly, and our installation happened about a week later. Christian said the job could take 3 to 5 days, but the superb install team (paid by the square foot, not the hour) finished taking out our old floor and putting in the new within a day and a half. Their work was excellent, and they were extremely professional. It was easy to see that they were much more detail-oriented than our builder's contractors who had installed our original flooring seven years earlier. Andy and his team understood that we had to live in the house and get around during the install process, and they made it easy for us to do just that. Christian provided detailed instructions up front about how to prepare for the remodel. She answered all of my questions, and after we got her quote, she even reviewed our homeowner's insurance claim estimate to see if it was missing anything. Convict Hill was just what I was looking for. From the start, I felt I was working with a very experienced, knowledgeable, trustworthy team. The entire process went smoothly, and I'd recommend them or use them again in an instant for flooring, countertops or tile work. I am VERY picky about any work done in my house, and Convict Hill exceeded my expectations.
Pros: Excellent service, competitive pricing
Cons: None
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