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Businiess name:
Haircolorxperts Birkdale
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Review by:
citysearch c.
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Review content:
The prices continue to go up the quality of service has gone way down. the atmosphere is warehouseish, uninviting,and the tempature is uncomftorably cold.
There is a new manager that has taken over the last year and is unskilled as far as customer service, or managing people in general. When you walk in you feel like you are bothering her to let you know you are here to see your stylist. She stomps through the salon like she is irritated and looks like she just rolled out of bed hair pulled up or wet doesn't even care to wear any makeup . How does a beauty salon represent themselves that way?
I have been a client for several years seeing a stylist in particular, she has been wonderful to me professional and makes me feel comtorable she took the time to listen to what i wanted every time i saw her. unfourtunatly i can not find my stylist. the manager will not tell me where she went. I have been a loyal client to my stylist not the salon, lula did my hair, not the manager or any other stylist.
Seeing the turnover the past few MONTHS i am not at all interested in trying a new stylist, there has been 5 stylist that have left within a month 3 of wich were in 1 week. New hire has less than 1 year experience and they come and go within a month. i specifically asked for one in particular and she was gone too. I am uncomftorable sitting in am empty salon and letting someone who has less than two years experience touch my hair!
In addition to the unprofessional management, you can see her irritation towards stylist, stomping through the salon I never felt comftorble asking if she would have a magazine. I am so dissapointed not being able to find my stylist ! If it weren't for Lula i would never give that salon a penny of mine.
Pros: none
Cons: inexperienced
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