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Businiess name:
Suburban Extended Stay Hotel
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Review by:
citysearch c.
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Review content:
I stayed at this hotel one night. The lady at the front desk was on her cell phone the whole time I was trying to talk to her. It was very rude. The next morning I woke up wanting some coffee and since there is a coffee maker in the room, you would think there would be coffee, but no.. I walked all the way down to the office in my pajamas to find a maid or something. I ended up going to the office where there was no one. I stood there for about 5 minutes. The same lady that checked me in came around the corner on her phone again.. I asked if I could have some coffee please. She said "you got a dollar". It was as if she just made it up?! I just could not believe they were actually charging a dollar for a little bag of coffee. I assumed that came with the room that was $60. Also, while walking down the hallway you could smell marijuiana coming from the rooms. There was also all these little hidden fees. For example,if you accidentally locked yourself out you had to pay $25. There was nobody in the hotel to help you from 4-8am. Basically if you did lock yourself out you would be screwed. I don't recommend this place to anyone.
Pros: N?A
Cons: rude trashy staff, bad customer service
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