Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Spirit of Boston
|
|
Review by:
citysearch c.
|
|
Review content:
I had to call the Reservation Desk on a few occasions and to be perfectly honest each time I got off the phone feeling like my IQ had singlehandedly been lowered 10 points. For a corporation that would seem to cater to businesses and higher end clientele, I was surprised that they would have representatives who didn't seem to know what was going on...at all. In the end, I called the day before the cruise to confirm that the boat was still going out. The person I spoke with game me an unequivocal "yes!"...and then we arrived at the pier the next day to find that the cruise had been canceled because they hadn't sold enough tickets.
Speaking with the supervisors also left something to be desired (they told us we could take *another* cruise with *complimentary* tickets, even though we hadn't taken the cruise in the first place and they had already charged us for the tickets)
We opted to get a refund rather than rescheduling.
I have a lot of patience, but these people wore me thin.
Pros: may have been nice if we had taken the cruise
Cons: service
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|