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Businiess name:
WHITE The Art of Hair
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Review by:
citysearch c.
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Review content:
Coming from LA where everything is expensive, I was shocked to learn that a simple bleach, toner, and trim would be $150 or more. For Indianapolis? Ok, so I'm new here and thought that this would be the best place for me to go. Never mind that I had cancelled an appt with Style's Tabatha in LA. This place "must" be good right? All these reviews are from "real" people right? Yeah, that's what I thought too. So I go in to my appt the next day with a gal, as soon as I entered the door, my sister was asked to leave as she had her two children with her. How Danita spoke to her was with the most disdain and patronizing tone I have ever heard. As my sister walked out the door I turned to Danita and told her that I thought what she said & HOW she said it was very demeaning. So on to my hair, I was VERY clear about how my hair has been colored for the past 15 years. I know how my hair responds to certain products and I asked what they use. Loreal. Easy. 40 mins on & then a toner for 15 mins. Again, easy. Nope, not to them. I sat under the dryer for 30 mins. Then 5 different times, toner was put on my hair. Five times. My hair is NO WHERE NEAR THE COLOR I ASKED FOR. Not only that, my hair is four or five shades and the back is ORANGE. So I go back today, 2 days later to see what she could do about my hair. Danita acted like she could have cared less and did not offer a refund. I asked for my stylist to correct the color and Danita stated that "they will have to get back to me" REALLY? I'm calling the appropriate agencies and complaining about LACK OF SERVICE and the Owner. How can one think of treating customers so badly and still be in business? Trust me I have a loud mouth, and EVERYONE will know how I was treated.
Cons: EVERYTHING
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