Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
WHITE The Art of Hair
|
|
Review by:
citysearch c.
|
|
Review content:
The customer service was the worst I have EVER received! I have been to LUSH twice, and I will not go back, nor would I recommend it to anyone else. I went to LUSH after reading the reviews and feeling like I would be in good hands. The first time I went I got a decent haircut, but despite the nice look of the salon I was not in love with the pretentious vibe the owner was giving off. I went back only because I really liked the stylist I went to - Alexis. In fact, I hope she shows up at a different salon someday.
On my second trip back I was supposed to have color done by Alexis. When I arrived I was told someone else would do it; I agreed to this. I explained exactly what I wanted - slightly darker, semi-permanent hair color, to try out a darker look. We agreed on a game plan and went forward. When my hair was dry it was exactly the same color as when I walked in - only more shiny. I explained that this is not what I wanted, and the stylist told me to think about it and call her if I wanted to do something different, because she wanted me to be happy.
When I called back to explain that I was very unhappy to have paid $95 for something that my own husband could not even tell I had done, the owner acted like this was my fault! She told me that I requested the wrong service, that this was not the stylist's fault , and that she would do nothing for me. I am still in a state of shock - I can't think of any other business owner who would be SO rude and unhelpful to her customers. Spend your money someplace else ladies!!!
Pros: Alexis gave a great cut, Lauren gave a great blow-out
Cons: Danita (the owner) doesn't know how to treat her customers properly when they are not satisfied with the service
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|