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Businiess name:
El Torito Restaurant
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Review by:
citysearch c.
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Review content:
What happened to this restaurant? Maybe it's just this location? We've sat for 15 minutes waiting for service at our table--and when asked them who our server was, we were met with a nasty server. When we order take out, they don't pack the tacos in a different container and they get very soggy (on the combination dinners). There is never any cheese on the tacos and I've even gotten burnt chicken inside the tacos. Several different times we've been on hold for 10 minutes or more and have to hang up, call back and tell them they forgot about us. Speaking to the manager hasn't changed anything either. We've also picked up our order, they checked it in front of us (looking in the bag and reading off the order) but when we got home, it wasn't the food we ordered, it was someone else's order! No one cares if it's take out and that needs to change.
Pros: They have a nice bar area if you want to have drinks and watch sports.
Cons: Take out service is terrible, wrong orders, burnt food
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