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Businiess name:
Midas Auto Service Experts
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Review by:
citysearch c.
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Review content:
what a friendly experience at midas glendale. i entered this huge shop and immediately the manager i think his name was yuri greeted me outside in the parking lot and made me feel very welcome. my car has been shaking for a long time and this other repair facility told me that i needed brand new brakes front and back but it was upward to 700 dollars which was way too expensive for me at the time. something about this other shop i didnt feel comfortable with so i was highly recommended midas by a friend. i spoke with yuri and he offered me a free brake check which was nice of him. such a pleasant person to deal with i tell you. once they looked at my brakes yuri took the liberty to be honest with me and told me that my brakes were actually in excellent condition and did not need replacement. i asked him at that time what my options were to take the shaking away because it was driving me crazy. he told me that for my particular car, its common to happen when the wheels are not balanced. he balanced my wheels, charged me 40 dollars and i promise the problem went away. i called him the following day and thanked him for being honest with me. he definetly earned my business. GO SEE YURI AT MIDAS OF GLENDALE, HE'S GREAT AND VERY PROFESSIONAL. oh and did i mention, the waiting area was awesome...i guess they re-painted the entire shop and made it so nice. they had coffee and cookies with a tv and a radio playin kbig 104 which i love. the couches are so comfortable. what an awesome experience at a repair shop wow. i highly recommend this place. super. i think they have a life-time warranty on all their parts as well.
Pros: CUSTOMER SERVICE AND PROFESSIONALISM
Cons: TOOK AN HOUR LONGER THAN IT SHOULD HAVE
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