Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Marina Del Rey Toyota
|
|
Review by:
citysearch c.
|
|
Review content:
When I checked in, the service writer I had an appointment with was late, so some other personnel just logged my car in and gave me a receipt. They did not check the bodywork of my car for dents, etc, which is a standard procedure to ensure the owner that the dealership acknowledges the condition of the car going in and that any damages to the car while in the garage will be the responsibility of the garage. I was never called back by the service writer to verify my car was ready to be picked up. I had to call myself just before I left work to ensure the car will be there.When I went to the cashier to pay, the cashier was not very friendly and very slow to react to my presence at the window. Her first words to was "Name...", in an impatient and surly manner. When I saw my car arrive, I also notice there was no courtesy carwash unlike every other dealership I have been to for service. In fact, the worse part of the experience was there was greasy hand prints all over the car body and black greasy fingerprints on the driver side seat and the passenger door fabric! I quickly waved back the driver who delivered the car and complained about the grease marks on the fabric seat. Without a verbal response, grudgingly went back in and brought out an old solvent soaked rag to wipe off the driver seat prints and went on his way. When I pointed out the passenger side door, he gave me major attitude and said that the machanics would never enter the passenger side doors and that the grease stain was not theirs and walked off in a huff. The next day, in bright sunlight, I also noticed a very pronounsed scuffed area of vinyl at the lower portion of the glove complartment. It looks like a scuff that may have been made by the sole of a shoe of someone sitting at the passenger seat. I am very dissapointed at the scuff marks since it canot be repaired and its a brand new car. I will never go back .
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|