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Businiess name:
Wilshire Wigs & Accessories
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Review by:
Guest
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Review content:
Aug. 6th I was shopping for an outfit for a sixties party and needed a wig, a local vintage shop suggested I try Wilshire Wigs, but they warned me that the staff could be a bit rude and unaccommodating. Needing the wig and being close to their establishment I figured I would call and see if they were open. It was 3:45pm, Anita answered the phone and when I asked her what time they were open till she said 4:00pm...when I told her that I was close by and would be right there she said that they were closing and wouldn't be able to help me...huh! I thought you close at 4pm...well, they were starting to get ready to shut down and wouldn't be able to help me...huh again!! So I asked to speak to her manager. The "manager", Serjio, wasn't much help, saying they close at 4 and basically that they would turn any customer away and not process any sale if the clock struck 4. Being a business owner myself I was shocked at the way I was being treated, I asked for the owners name...which I was told is Michael. I raced to Wilshire Wigs...with about 4 min. to spare, I walked in announcing that I was the "bitch" on the phone needing to purchase a 60's wig (a sure sale...cash in hand willing to spend up to $100 bucks for a wig!!!) I asked for Serjo and he just kinda melted and didn't help me, I asked for Anita and was told she was new...and she couldn't help me...another woman (I guess the bravest one) gave me about 25 seconds of her time before completely ignoring me till a very loud and obnoxious intercom announcement came on announcing that, "Wilshire Wigs" is now closed!
I walked out hearing smirks and snickers, I guess because they showed me!!
...Did I mention that when I walked into Wilshire wigs there were 2 customers and SEVERAL employees just "hanging around"..not being of much use...just taking up space =/
If my employees EVER treated one of our customers that way I would be appalled, and out of business!
I went right from there to Halloween Town...
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