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Businiess name:
Paragon Acura
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Review by:
citysearch c.
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Review content:
This is clearly the best Honda service center in the NY metro area.
For all reasons that customers care about: flawless repairs, cost sensitive service advisors and final bills, a large and clean facility and a manager, Anthony Petito, who runs a great team and is there should any problem arise, which is unlikely.
I've been going there for quite a few years and cannot think of one even remotely bad incident, the kind that have happened to me before at other dealerships. It's always a pleasant experience and actually is getting even better... I know the individuals who work there and they just get nicer and that in itself is an indication of the kind of place Paragon is: people stay there for years and this is not true at some other Honda service places where there is much turnover.
It is open 7 days a week, appointments are met on time, your car is returned to you as rapidly as possible, there is an electronic bulletin board showing where your car is in its work.
I could not suggest even one improvement. Terrific mechanics and great concern about cost.
I have sent friends there and they have had the same experience.
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