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Businiess name:
Simpson Buick Pontiac GMC
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Review by:
Guest
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Review content:
Getting my car serviced is never something that I look forward to, however, Ted Diesel really made an effort to get me in quickly, have the technician diagnose the problem, get the part ordered and still have me out in time to make it to an important meeting with one of my key customers. While many people complain that they feel that having work done at a dealership will result in them paying unreasonable prices and being charged for work they do not even need, Ted Diesel has always taken the time to describe the recommended work and even outlined what items should be done immediately and which can wait until my budget will allow the work. Ted has even gone so far as to call the Technician to the service desk so that my technical questions could be answered correctly. This level of service, along with the fact that even the Service Manager, Jay Malloy, went out of his way to stop and check to see if there was anything they could improve on. Greatly appreciated and although I do not look forward to future service work I will have to have done on my vehicle, I am sure that I will have the work done at Simpson.
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