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Businiess name:
Safety Harbor Resort And Spa
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Review by:
citysearch c.
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Review content:
I will start by saying the view is beautiful. We stayed in the Olympian plaza and were very disappointed. The hallway we walked down had a horrible smell to get to our room. The room itself was dirty the carpet had stains on it. The bathroom had mildew in the bath tub area. This room did not have the clean welcoming smell you get when you go into a hotel room. The bed was so uncomfortable my husband and I had to sleep in the opposite direction on the bed to get comfortable because the mattress was so old it had a lump in the center and each side had a hole you sunk into. The amenities fee was ridiculous. When you go to a hotel you expect to have access to the pools and hot tub. Not have to pay extra for it, the amenity fees only included the amenities that one would expect to get with your stay. Good luck finding the indoor pool and spa area. There are no signs or directions to where everything is located. They don't tell you you have to go through the spa area to get to the indoor pool. My husband and I walked around for 30 minutes trying to locate this area. When finally found it around 7:45 pm and wanted to use the hot tub the lady that was at the desk was rude and constantly reminded us that it closed at 9 pm on the dot because she had to be out of there because she was leaving on an early flight in the morning for a vacation and she was not staying a minute past 9pm. So my husband and I went to our room to change and got back there at 8:15pm, again the lady stressed how she had to be out of there at 9pm sharp so she could go home and pack. Although we did not intend to stay long it was rude. There was nothing posted or a pamphlet to say what what available to us in the spa or pricing or schedules. The bathrobes they had were worn and dirty looking, didn' t want to use them the area of the hot tub was in shambles. The concrete walls looked like they had cracked and very poorly repaired with a bad Spackle job and not repainted. There was nothing special about the room we stayed in. There is NO BEACH. The best thing about this trip was a little restaurant called the "Green Springs" it looks like someones house when you pull up to it in the middle of a neighborhood. The food was topnotch and the servers are fabulous. HIGHLY recommended. Don't plan on staying here if you want a real spa resort experience. Oh and if anyone on the floor you are staying on orders room service and leaves the tray outside the door expect to trip over it for the next 16 hours because they never come to pick them up until they walk the floors at 2 am the next morning to see if anyone leaves a menu card on their door for in room breakfast the next morning. I have read other review on here of people that had clean rooms and a wonderful experience. I want to know where the clean rooms are in this place cause I certainly was not in one of them. Oh and they also have a laundry room on the floor but I wouldn't recommend using it cause it smells like cat piss in there. What a mess and a complete waste of money.
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