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Businiess name:
North Texas Medical Ctr
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Review by:
citysearch c.
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Review content:
recently visit the North Texas Medical center's Emergency Department. I chose your hospital because it was smaller and I felt at the time that the staff would have more time to manage my case. I have been having chronic stomach pains for the past 2 months and I had the oncoming of a cold I assume.
The receptionist was very pleasant and she got me checked in very quickly. When I was called back to see the triage nurse she did write everything down I told her but she seemed as though she was having a terrible day. Not once did she smile. She took me to my room and I was only in there for maybe 30min when Dr. Roland came in.
He began to make his initial evaluation and I answered his questions the best I could. He seemed as though he was annoyed and that my case was beneath him. As the left he said he was an ER doctor and he deals with Emergencies. I have never in my life been told this by a doctor. I felt it was incredibly insensitive and unprofessional. I went early in the morning so there wasn't a normal doctor?s office open and I had already seen my primary care doctor for these issues with no prevail. I waited about another hour and my blood work technician. She was extremely nice and caring. Then I went for a Urine test. I went back to my room and NO ONE came in for 4 hours, not even to check on me. Then a nurse came in and said she had discharge papers for me. How insulting, poor woman had no idea about anything I had had done tonight or why I was even there. She said Dr. Roland prescribed me medication for a COUGH (which I had never had a cough) and medicine for a bladder infection. I was extremely upset by this point.
Dr. Roland should have come in himself and talked to me about my diagnosis. I felt more should have been done than just a urine test and a blood test. Even when I went to a larger hospital they went above and beyond, and did every test they could think of. It may have taken long there but at least they genuinely wanted to help. I am still suffering with this stomach pain and cold symptoms. I have made an appointment with my gynecologist to follow up on this problem but I felt it should have been managed by Dr. Roland. I really could not believe how he treated me. A hospital is supposed to be there to help people.
I apologies to the person who is reading this because it's not your fault. I wrote this today so that Dr. Roland's employer would maybe get a bit of insight into how he is treating his patients.
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