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Businiess name:
West Gray Cafe
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Review by:
citysearch c.
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Review content:
I've passed by this place many times and always saw a good crowd on their patio. So I finally decided to try it on a Thursday afternoon. When I first walked in the place, my first impression of the place was that it looked run down but I never usually judge a book by its cover. No one greeted us so we asked one of their employee if we should seat ourselves and they just said yes and ran off with no smile. The place didn't look too busy, there were plenty of empty table, however, they did seemed to be short on staff. After 10 min of sitting down without a server to greet us I decided to get up and ask for a menu. When I asked a staff member, the first thing that came out of her mouth was there is a 30 minute wait for food....no 'hi, how are you'....no 'I will be right with you'....just a cold 'there is a 30 min wait for food'. Not feeling welcome at all, we decided to not even look at the menu and left. I understand that this is not a 5 star restaurant but I've been to plenty of small, in the hole restaurant and received great service. There is no reason to come here.
Pros: None
Cons: Service! Needs to retrain their staff to be friendlier and more welcoming to patrons.
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