Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Nature's Spa & Wellness
|
|
Review by:
citysearch c.
|
|
Review content:
In response to tjoiner from Natures Spa Staff...
Thank you for your feedback, we take all reviews, negative or positive very seriously and appreciate the chance to respond.
As you can see we have great reviews and work very hard to take care of our clients. We would still like the opportunity to prove that to you.
Most, if not all spa?s in the Charlotte area have a no-show or cancellation policy, our policy at Natures Spa is not uncommon. It is written on the website and we review it when booking our appointments. There is a full charge for no-shows and a 50% charge for appointments cancelled less than 24 hours prior to the appointment.
On December 22 you had a no-show that was rescheduled for December 29th.
Less than one hour prior to your scheduled session, you canceled your second appointment stating you had a sick child at home. We certainly understand emergencies happen and as a courtesy to you, not only did we waive the standard cancellation fee, we also forgave the no-show fee for the initial appointment. We only requested that you pay an adjusted $20.00 per day cancellation fee, simply to compensate the therapist.
Our therapist?s have children too, and rely on the appointments scheduled for income. I say this in response to your comment about a business having to expect cancellations. We do expect them; we also set certain boundaries to ensure all parties are accountable and treated fairly.
We continually strive for 100% satisfaction in all areas of our business. I apologize if you feel you were treated unjust, it is never our intension to offend or disappoint our clients.
If you have further questions or requests, please don?t hesitate to call us directly. We?re happy to work with you in any way we can.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|