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Businiess name:
David Mc David Honda Of Irving
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Review by:
citysearch c.
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Review content:
I wanted to advise you and want to recognize one of your service advisors Mr. Curtis Shell, Jr. I am a 4 time Honda owner; I have purchased all my Honda cars at John Eagle Honda. However, my service experience with their service department has at times been far from pleasant. I always felt as I was being overcharged for too many unnecessary services and felt that I was just another quota being met for the day.
I began servicing my Honda Civic last year at David McDavid, my first experience was with Mr. Shell and he was very professional and courteous making me feel like his only important customer. Since that experience, all my service calls have been with David McDavid.
I visited your service department today, and Mr. Shell was my service advisor, again with his courteous and very professional attitude he assisted me and recommended services for my car that were needed. I never felt pressured nor felt as he was just trying to take my money (which with the economy being what it is these days) is very precious to me.
I just wanted to make you aware of what a wonderful service advisor you have in Curtis Shell, Jr. and wanted to make sure his customer service and professionalism are acknowledged.
He is a “Top Block" service professional in my book!
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