Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Johnson, Bruce A, Dds - Inglewood Family Dentistry
|
|
Review by:
Stella S.
|
|
Review content:
Word of advice to business owners, when you have an employee that promises customers one price but it turns out that it is not correct, I believe you should stick to that price as long as it is reasonable. I have been a long time customer of Inglewood Family Dentistry. So when I had to replace my night guard which was wearing thin they are who I called. The receptionist promised me that it would be covered by my insurance plan and I would not have to pay out of my pocket. When I received the bill I had noticed that they had charged a different price than the one they had told me. Well naturally I called to let them know that there had been a mistake and I was over charged. They ended up firing the receptionist because she was also telling other customers false information. Although I sympathized with their situation I expected them to stick by their original price. To make a long story short they did not take responsibility for their employee and I ended up having to pay money out of my own pocket. My anger did not come from having to pay the money (only a little) but it was about the principle of the matter that bothered me the most. During the conversations about this issue with his office, I was told that the dentist could not wave anymore fees. What I want to know is how do they determine which fees to wave? Well it obviously has nothing to do with customer loyalty. In addition of my long standing business, I also recommended them to my family which brought in new business. So I ended up paying for something was wasn't suppose to cost me anything but I did later find out that you can buy night guards at the drugstore for a lot cheaper then what I had to pay for mine.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|