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Businiess name:
Tom's Automotive Service
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Review by:
John S.
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Review content:
Whatever you do, do not come to this business to get your car repaired. First off they charge way too much for labor and parts. Second, it takes them months to make repairs. They called us and said our vehicle would be ready on a certain day. Then later they said they meant it would be ready on that day but on the following week. They claimed it would be ready at 4pm but when I called them they said it would be ready in 1:30 to 2 hours. I called again 2 hours later and they said it would take about 30 more minutes. When I finally went to the shop to complain they said it would still take another hour. I finally got the car the NEXT DAY and they charged extra for labor fees. Looks to me like they purposefully delayed the work so that they could charge our insurance company more for labor. In conclusion this shop is full of dishonest lazy workers who do subpar work on vehicles. There was noticeable color differences between all of the parts used. It's been a few months since I've gotten the car back and I have noticed rust damage on the parts of the car they worked on. Looks like they also use cheap materials in their parts. WORST MECHANICS EVER!!!!!!!!
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