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Businiess name:
Jones Home Furnishings Inc
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Review by:
citysearch c.
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Review content:
We purchased a table and chairs last year. After 6 months we noticed the finish was connimg off in several places. We contacted a Jones sales person about the problem, they told us that they would get back to us. They didn't. We followed up with them 2 months later. Travis Jones finally called us back. He wanted us to email him photos of the table. After he recieved the photos he called us back saying the table wasnt in warrenty anymore and they would not replace the table. I explained that I wasn't trying to get a new table, just someone to repair it. Travis Jones(the owner) said that would cost him 80.00 and that was unreasonable for him to have to pay for that. I explained that the warranty is still in affect since I had not had the table a year yet. He stated that the manufactors warrenty it for 1 year after they receive the table. He then stated that they had the table in their inventory an year before I bought it. So the warranty had expired before I bought it.
I would not of bought it if they would of told me it had no warranty. Travis Jones said the table was on clearance so I shouldn't be upset that there is no warranty. If anyone reads this and still buys furniature from they you are not very bright. With business practices like that they should go out of business.
Pros: None that I see
Cons: Wont give any warrenty.
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