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Businiess name:
Best Homes Services, Inc.
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Review by:
citysearch c.
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Review content:
Ok where to begin with this whole scam. I applied for this type of job because construction is almost non existent and they promised quality customers and 3 locations for offices Laurel/Baltimore/D.C they only have 1 location and thats in Baltimore! My first 2 days (training) their I worked with a guy who was pretty cool but morally messed up (I will leave his name out). He carried a old mold stick thats bright purple indicating the highest level of mold their is and use the same stick on everyones house vents! Which the boss Wayne knows about because I heard them laughing about it. Wayne did not say this was OK but also did not condemn it like I said he just laughed after hearing about it.
Long story short about my 2 days training the gentleman was lying to everyone about mold and charging/writting a ticket for outrageous prices wether they were accepted or not. Day 3 they trained me on how to write up a ticket telling me look almost everyone has a coupon it doesn't matter you still recommend everything no matter what! So I spent 4 hours in the office just showing them i can write an estimate for a 3 room clean to be $300+ with all the add ons (chemicals and deep scrub brush). They said it does not matter how clean there carpets are this is how you get paid considering its a commission only job where you are a subcontractor.
Base pay starts at 30%, up to $150 = 32% and you max out at 42% at anything over $500. If the customer is not happy (they never are) you are supposed to call the office and the office will knock down half the price and throw a warranty in. Customers are told they will have the carpets cleaned for free but we are advised to leave out important information that they would still be charged $25 per room or $2 per step for the reapplication of the warranty chemical called teflon. Pure scam (bait & switch) Im telling you and this for the consumer end! (go to ripoffreport. c o m for the full story)
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