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Businiess name:
J C Penney Co
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Review by:
citysearch c.
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Review content:
the food may be decent. but don't ever ever, ever CATER from this restaurant. They suck!!! Their customer service sucks. They sweet talk you and say they are honest people, and that they will give you enough food. But they didn't. I catered a party of 35 people. They gave me food for 23 people. We were embarrassed. WE had to call another restaurant and cater additional food for a dozen people immediately. Never cater from them. You have been warned. Worst experience. When I called the same day to talk to the owner/manager regarding this issue, 3 times the receptionist told me he'd call me back...he didn't!! When Sarwan (the owner/manager) did call back, he said it's our fault. He called us Liars, and that he wouldn't reimburse or compensate us in any way. Not even food compensation....very cheap!!! Worst customer service!
Pros: decent food; ive had better
Cons: customer service; dishonesty, fraud
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