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Businiess name:  The Spa... Bothell
Review by:  citysearch c.
Review content: 
I normally don't write reviews, but I just had to, this time. There has been so many great reviews about Joyce and her spa and the experience being so wonderful. But I just have to say that my experience was TOTALLY not something to rave about. I had my first appt. cancelled less then 24 hours before and she said that she was so sorry, that she would throw in a 30min complimentary massage. I was excited about that, so to me to reschedule, was no big deal. My appt. time finally came and I was getting rejuvenation facial. She was out of the room more then she was in the room. She massaged my face and shoulders with some special oil, she washed my face, she used steam and she used the Vitamin C/Green Tea mask, but that was it. When she looked at my paperwork in the beginning, she said that she would look at my face under a light and perscribe the best facial treatment for my skin. That NEVER happened. When the mask was on my face, she was out of the room for the whole 10-15min. When she put steam on my face, she was out of the room the entire time. I think Joyce was in the room, for only about a total of 15min the entire time. And that was only to spray the aromatherapy mist, wash my face or apply whatever mask so that she could leave for the next 10-15min. Needless, to say that the complimentary massage that she said that she would throw in, for cancelling on me in the beginning, NEVER happened. Then when I was ready to leave and she has the water for you to drink, she proceeded to lecture me of why I needed to drink my water. I told her my opinions about it and she definitely did not like someone disagreeing with her. I would never go back or recommend this place. I have had other facials at different facilities and to me she seems like a fraud, because in real facials, they actually look at your skin, do extractions. Anyone, can throw masks on your face, spritz aromatherapy in the air and wash your face. TOTAL WASTE OF MONEY, in my opinion!..... Pros: NONE! Cons: Service was TERRIBLE!

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