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Businiess name:
Cinderella's Closet
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Review by:
citysearch c.
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Review content:
There is a group of 3 with a preschooler on a semi-frantic look for the perfect dress. My lovely niece who needs the perfect prom dress, my delightful daughter who needs the Bridesmaid's dress, and me who needs the Mother of Bride dress. So on our 3rd day shopping, we went to Cinderella's Closet, with 3500 dresses how could we go wrong. We walked into a flurry of long, short, very bright dresses. We were assigned a salesperson who could not have cared less if we found a dress. The salesperson was to help my niece first. Only she did not know where the inventory was located, or what was available. And right in the middle of her helping us, she started helping different shoppers. GRR! There were many employees in the store. We are of the belief of businesses should appreciate our business. We are not perfectionist, but we do demand basic customer service skills, which were totally lacking. But we did find the perfect dress for my daughter a few miles away at Formally Yours. They are located at 475 Rockbridge Rd. Their salesperson Katie was delightful. And Cinderella's Closet lost 3 big sales.
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