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Businiess name:
Trophy Nissan
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Review by:
H E.
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Review content:
Good: Price was listed on Auto Trader, and they attempted to advise us that there were $4,000 in fees that weren’t included on the advertised price. We were advised, their website had a disclaimer, after educating them; they are required to place the disclaimer on EVERY advisement, and they were forced to sell the vehicle for the price listed. This process took three hours, as they attempted to negotiate us splitting costs with them, which we weren’t going to accept anything more than the price listed.. Bad: They listed a price and attempted to sell for more than listed price. Improvements: Prices on all advertised cars on all websites they use, to reflect the actual purchase price, not attempt to get you in and then communicate a price that differs 4K from what was read and printed.. Other: Word of mouth is the cheapest and best advertisement for ANY business. It is always easier and cheaper to retain your customers, rather than obtaining new ones. Treat every customer like you would want to be treated, and don't try and play games..
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