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Businiess name:
Bill Luke Chrysler Jeep Dodge Ram
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Review by:
Guest
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Review content:
I took my Jeep Grand Cherokee to Bill Luke, before reading reviews and became a little nervous about leaving it once I read the reviews. I had a Saturday appointment to have them change my oil and find out "why" my 4x4 light was coming on and staying on. Well they checked the oil, but then called me to tell me that the technician who was to check the light went home and I would have to bring it back the following week. Needless to say, I was a little irritated about having to bring it back when they set an appointment with me. Well, I did return the following Monday and all went smoothly. My service person was extremely helpful. She continually called me throughout the day to let me know where they were on the repairs with my car and the status of my warranty coverage and even received approval and payment quickly from my warranty company. And it was all completed on Monday. They even washed my car! Although it started out a little bumpy, my overall exprience with Bill Luke was a good one and I would go back. As with any new relationship, sometimes you've got to work out the kinks...
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