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Businiess name:
Paragon Acura
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Review by:
citysearch c.
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Review content:
My family and I had a very pleasant first time buying experience at Paragon Acura. Our sales person Mr. Wong was very helpful, real and did not try to sell us gimmicks! He also did a nice job of getting us a good deal on our 2009 MDX.
Overall, it was an easy venture, even for a first time buyer because the dealership took care of all the DMV paperwork and insurance coverage set-up.
Our financial officer Jean was also very helpful and patient in explaining our financing options and giving us all possible scenarios.
Our delivery assistant Ms. Deshais was funny and explained to me and my family what features the vehicle has and help us set-up a few features.
The dealership was clean, easy to get to via public transportation and they had a good selection of vehicles.
I rated the dealership 4.6 because overall the dealership was great with customer service, quality of work, and friendliness; with the overall experience and price, it was good because I was bombarded (every day about 3-4 times a day for about 1 week) by phone calls from the customer service department asking me how my experience was. After I took the survey once, they called again, and again, and again. I told them that I had already taken the survey and they forgot to note it in the system until finally I told the last person who called that I was very upset that they kept calling me. In regards to the price, Mr. Wong was able to work out a pretty good deal although a little less would have been better!
I would highly recommend this dealership to other buyers!!!
Pros: Great Customer Service
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