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Businiess name:
Kwik Quality Plumbing
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Review by:
citysearch c.
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Review content:
My newly built 2 year old home was serviced by Kwik Quality Plumbing, 212 East 15th Street, Lockport IL. Couple toilets were not flushing properly/continually running and a tub couldn't hold water. It took two service calls to get the one toilet fixed properly and the tub is a whole another story. While Tom the plumber was here fixing toilets, he recommended my 2 year old expensive toilets be replaced. I had suspected that one of the toilets wasn't filling up with water due to air bubbles occasionally shooting through the lines. Tom further inspected the plumbing and determined the 55 gallon water storage tank was bad only after two years of use. Water storage tanks are used by well owners. He quoted $2000 for the 55 gallon tank to be replaced, however he could reduce the costs with a used 35 gallon tank already in his possession. Why I would want a used smaller tank, when they only last two years is beyond my comprehension. Tom then laid on the common urgency tactic by mentioning that the well pump could damage under these condition which is even bigger bucks. After Tom left, a local plumber was called for a second estimate. This honest company found no problems and explained where the air was entering the system. Kwik Quality plumbing committed fraud. This was not a misdiagnosis, this was work desperateness. To diagnose bad hardware, you really need to examine the hardware other than just shaking the tank and calling it bad. I hate to be the customer that lost their 35gallon tank who actually paid for replacement. I would have felt really bad if I would have paid for replacement and gave this plumber a more expensive tank to sell someone else.
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