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Businiess name:
Roto-Rooter Plumbing & Drain Service
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Review by:
citysearch c.
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Review content:
We had an emergency early Sunday morning. There were a few plumbing services who advertised "24/7" responses, but the first two that I called didn't pick up the phone. In fact, one went straight to a voicemail. Not exactly a comforting thing for us, when we needed help quickly (water was dripping from the ceiling onto our kitchen floor).
I then called Roto Rooter, who picked up the phone immediately, listened attentively, and dispatched a plumber to our house within an acceptable timeframe. Roger arrived at our house, appraised the situation and solved it rather quickly. He then gave us our options, both of which were not as expensive as we thought they would be, and took action.
The problem was actually one we've had before; a blockage outside. Roger stayed at our house cleaning it out for twice the amount of time the plumber from the other plumbing service did, which I think shows pretty well how thorough he was. We could tell he certainly wasn't rushing, even though the job was a fixed price job (i.e., not paid by the hour).
He answered every question we had, and we thought the price was fair.
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