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Businiess name:
Alexandra Bridal Salon
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Review by:
citysearch c.
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Review content:
My first impression of Alexandria's was great! The sales girl was frendly, helpful, and seemed knowledgable. I picked out my gown and 7 bridesmaids dresses. When my bridesmaids (most of whom are over 5'9") were getting measured I asked several times if they needed extra length added and the sales girl assured me they would be fine. I ordered the dresses confident that everything would be perfect, but almost 4 months later I still had not recieved a fabric sample and Alexandra's was taking weeks to return a phone call. I finally recieved a fabric sample after a call to the dress manufactuer in NY. When the Bridesmaids dresses came they were-suprise too short. I was told that it was too late to do anything and "thanks for the heads up, we did'nt know that company's dresses were so short". (I'm glad I could help.) Also, I found out after the wedding that the dresses were made out of a certain material that cannot be cleaned. I think the salesgirl should have told me that the $350 dresses were disposable. She said she did'nt know what kind of fabric it was when she sold them to me and she would "see what she can do for me and call me tomorrow". That was months ago and I have yet to hear form them. I am extremly unhappy about the way I was treated-especially after spending over $7,000 with them.
Pros: Beautiful Salon
Cons: Terrible service
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