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Businiess name:
ABC Cake Shop & Bakery
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Review by:
citysearch c.
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Review content:
Sure their cakes taste good but after they lost the ticket for two separate cakes we ordered on two different occasions I will never order a cake from ABC again!
First they lost the ticket for a baby shower cake I ordered the day of the shower and had to put together a version of the cake I did not pay for. Then 3 months later I ordered a graduation cake and called a few weeks before the event to make sure they had the ticket (I was not taking any chances this time) and they lost the ticket AGAIN! Unbelievable! After they took the reorder I called a few days later and they lost the ticket A SECOND TIME! They claimed they had no record of the cake (even though the money was taken out of my account already and I had a receipt). Everyone I talked to was incompetent and did not care at all about this. Even the manager was not taking the situation seriously. The graduation is tomorrow and I am hoping my cake will be there but I am NEVER GOING THROUGH THIS AGAIN!!
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