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Businiess name:
Loca Luna
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Review by:
citysearch c.
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Review content:
I never write reviews, I am the one that always reads them and usually decides to visit off the reviews of others who experienced it.
I decided to go after buying a coupon from groupon. I went on a Saturday night and I was prepared to wait just because it was Saturday. While I waited I ordered a drink from the bar and the drink was warm. I should of realized then that I was in for a surprise. Once we were called to be seated, I was extremely excited because the overall feel of the place was great; the had the live band and dancing.
I ordered the Spanish style ribs, fried green beans, seafood bisque and nachos. I was very disappointed because the food was cold, queso cheese doesn't taste good when it's cold. I called our waiter over and explained that the food was cold. He was a little aggravated because I insisted that he bring us hot food. He took the food back to the kitchen only to return with the same food he took from us. Guess what? the food was still cold. I am sorry to complain, but I went to Rare soul food tapas and might I say that was a very awesome place.....my food was hot !!!! I guess I was comparing Loca Luna to Rare.
After the waiter brought me out the same food he took to the kitchen to nook; by then I've had enough. I got upset and me and my guest decided to leave. The manager asked me why was I upset, I explained that the only thing that should be cold is the drinks and salad, not the main course! This was my first time visiting this restaurant and it left a very bad impression....needless to say that I will never ever go to Loca Luna's again.
I will also make sure I contact groupon to inform them of this horrible experience that I had at this restaurant. Maybe it is just me and going on a busy night, I can say I don't think that I would ever go back.
I should add that we left there and went to another restaurant and had a blast with hot food and cold drinks!!!
Loca Luna really needs to step it up and learn to serve hot food and cold drinks!!!
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