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Businiess name:
Valley Thrift Store
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Review by:
Guest
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Review content:
Donna and Comzi were managers with no professional background or training in dealing with people as customers. The clerk at the check out counter was initially helpful but lied along with Donna on a price difference where three different prices on two identical objects was questioned by me. They lie about the policy. I have been a private donator to this business for 12 years and go in once a week to privately purchase things for unfortunate children in shelters and orphanges. Last week I spent $188.00 in their store in Evendale and prior to this review I have not had the treatment that I experienced yesterday. The Evendale Police Dept. was called when I ask to talk with someone whom could answer questions regarding a purchase. I had purchases amounting to $75.00 at that time. I commend the Evendale police officer for getting me the help that was needed to expedite things in this matter. I was told I could call a manager the next day but not given a number to the store nor told that there was not a telephone number to be reached. There were approx. 60-70 customers witnessing this appolling situation and there difinately needs to be some sensitivity to custumers who patronize in order that those same employees have and keep their job. Diversity training is also greatly needed. I have witnesses to the misconduct of these employees and they too are saying that it was definitely mistreatment and unprofesionalism. I have no complaints regardinging the stores in Fairfield or Evendale as it helps me giving back to the community and society as a whole the usefulness is great. In fact, on this particular day 3 employees were very helpful and courteous with purchasing during the 3 hrs I was there. I plan to discuss this further in attempts to eliminate this from happening to anyone again or repeatedly. I have not violated any terms of Use in this matter.
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