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Businiess name:
Daniel's Restaurant & Catering
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Review by:
citysearch c.
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Review content:
This was my first time at Daniel's Restaurant and I did not enjoy my experience. Once my party got seated, it took the waiter a long time to even get our drink orders. That was the first indication that the night was not going to be a good one. Even after our drinks did arrive, the waiter seemed almost totally inattentive. He was away so much that there was no opportunity to ask for the manager from him. We eventually did tell one of the hostesses that we did want to talk to the manager. He did not make an appearance. Once our food arrived, after waiting more than an hour, we did tell the waiter that we wanted to see the manager again. When the manger finally arrived to discuss the lack of attention we had received, he forwarded no apology and went so far as to say that it was not the hostesses job to inform him that a table wanted to see him. The entire experience would have gone a lot smoother if the manager had not seemed almost self righteous about the situation and been a little more sympathetic with the lack of service that we had gotten. Not only that, but he did nothing to make the rest of the evening go any smoother. When our bills arrived, several of them were wrong. If he had been doing his job, this would not have happened. The place was very crowded and if the attitude of this manager was any indication of how much the staff at Daniel's cares about it's customers, then I would think that they do not because the customers keep coming anyway. I for one will not be going back to Daniel's.
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