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Businiess name:
Roto-Rooter Plumbing & Drain Service
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Review by:
citysearch c.
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Review content:
Our drain backed up in the pouring rain causing significant flooding in the basement. After an attempt to clear it ourselves with a snake, we called in the pros. Despite the fact that it was a weekend, they arrived within 3 hours of our call and were quick and courteous.
The service person had been completing emergency housecall since the early morning. I am sure he was soaked and exhausted but he was friendly, professional and efficient. Since it was a relatively routine problem he was in and out in 15 minutes.
The cost seemed a bit high but after calling a few others it was competetive for the service that was provided and has a 6 month warranty. Another benfit is that you are not charged if you do not have the service, so there is no charge just to come to the house and no additional charge for emergency or weekend visits.
Pros: Courteous and efficient service people, service comes with a
Cons: Initially transferred to a voicemail. Had to call back.
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